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  2. Digital Workplace >
  3. Zoho Connect >
Zoho Connect Logo Award Winner Product Badge
Zoho Connect Logo Award Winner Product Badge
Zoho

Zoho Connect

Composite Score
8.6 /10
CX Score
8.9 /10
105 Reviews Write a Review
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  2. Awards
  3. Ratings
  4. Product Content
  5. Reviews (105)
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Zoho Connect
8.6 /10

What is Zoho Connect?

Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.

Company Details

  • Zoho Connect X/Twitter
  • Zoho Connect LinkedIn
  • Zoho Connect Website

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Awards & Recognition

Zoho Connect won the following awards in the Digital Workplace category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025
1 Top Rated Capabilities
0 Top Rated Features
Latest Award, 2025

2024 Emotional Footprint Champion

2024

Zoho Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Connect?

1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Enables Productivity

How to read the Emotional Footprint

The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.

%
Positive
-
%
Negative
=
Emotional
Footprint
-4
-3
-2
-1

Negative

+1

Neutral

+2
+3
+4

Positive

Feature Ratings

Average 79

Task Management

Avg.84
83

News Feed

Avg.81
82

Instant Messaging

Avg.85
81

Workflow & Approvals

Avg.81
81

File Sharing Collaboration

Avg.83
80

Employee Directory

Avg.82
80

Employee Engagement

Avg.81
80

End-User Workflow Customization

Avg.79
78

Integrations

Avg.81
78

Calendars

Avg.81
78

Discussion Forums

Avg.79
78

Vendor Capability Ratings

Average 79

Business Value Created

Avg.83
85

Ease of Implementation

Avg.83
83

Quality of Features

Avg.83
81

Breadth of Features

Avg.82
81

Usability and Intuitiveness

Avg.82
79

Ease of Customization

Avg.80
79

Ease of IT Administration

Avg.81
77

Product Strategy and Rate of Improvement

Avg.80
77

Ease of Data Integration

Avg.81
75

Vendor Support

Avg.81
74

Availability and Quality of Training

Avg.81
73

Zoho Connect Videos

Zoho Connect - The modern intranet

Watch video on YouTube

Zoho Connect Reviews

Francisco G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer
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Submitted Oct 2024

Centralized Efficiency with Zoho Connect

Likeliness to Recommend

9 /10

What differentiates Zoho Connect from other similar products?

Unlike other apps, Zoho Connect centralizes all activities, including meetings and document sharing, in one platform with its standout feature

What is your favorite aspect of this product?

What makes the software strong is its ability to think holistically about collaboration. It is a central hub that organizes all team communications to prevent the team from being fragmented, thus helping everyone stay on the same page and be more productive and work as a team.

What do you dislike most about this product?

One weakness is that the interface for its users is limited in how it can be customized, and sometimes this creates issues in customizing the platform to meet the team's needs or brand requirements.

What recommendations would you give to someone considering this product?

Without use of Zoho Connect, our team does not collaborate as we do today. You can move things around without a problem; it's a muscle we all know how to use; it's a habit in our crew.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Please tell us why you think this review should be flagged.

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer
Please login or register in order to flag this review.

Submitted Oct 2024

The process of building a knowledge hub with Zoho

Likeliness to Recommend

8 /10

What differentiates Zoho Connect from other similar products?

The strength of Zoho Connect can well be seen in where it excels in its features to build a strong knowledge management system. A well-designed organization and structure of information presented on the site guarantees that employees can locate the information that they require conveniently. It continues to accommodate static and dynamic content at a go, making the platform to serve as a content delivery point.

What is your favorite aspect of this product?

Continuous discussion through usage of Black board and relative forums increases interaction among the team members and also increases learning among members. Zoho Connect has quite a simple interface and acts as a powerful content management system. Best practices, guidelines, and training materials are easy to upload and sort in a specific business analytics, so creating an extensive knowledge base becomes possible.

What do you dislike most about this product?

A limitation of Zoho Connect is its minimal offline access, which can hinder productivity for employees without reliable internet connectivity.

What recommendations would you give to someone considering this product?

With the solid organization for unauthorized content and outstanding collaborative opportunity for employees to access meaningful information without much hassle, Zoho Connect is already an essential tool to add to the organizational arsenal. Analytics can effortlessly upload and organize best practices, guidelines and collaborative features, such as discussion forums and idea boards, encourage employee engagement and knowledge sharing, fostering a culture of collaboration and continuous learning.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Please tell us why you think this review should be flagged.

Simon B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer
Please login or register in order to flag this review.

Submitted Oct 2024

Zoho Connect overdelivers!

Likeliness to Recommend

10 /10

What differentiates Zoho Connect from other similar products?

Integrates perfectly with Zoho One and our needs. Implementation was easy and efficient.

What is your favorite aspect of this product?

Support has been amazing helping us with questions about the integration. Everything was quickly answered.

What do you dislike most about this product?

Nothing yet. Employees and myself alike absolutely love the tool!

What recommendations would you give to someone considering this product?

Works amazingly well with Zoho One! So if you are already using it, start implementing Connect

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Efficient Service

Please tell us why you think this review should be flagged.

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