Skip to main content
Info-Tech Research Group
SoftwareReviews
Search tips
Search for products, categories, or vendors.
Try keywords like 'management', 'Microsoft', or 'CRM'
Search for "" by hitting enter, or see suggested results.
  • Write a Review
  • Categories
  • Compare
  • About Us
  • For Vendors
    • Browse Reports
    • Awards
    • Research
    • What We Do
Log in Log in
Write a Review
  1. Home >
  2. Digital Adoption Platforms >
  3. uPerform >
uPerform Logo
uPerform Logo
ANCILE

uPerform

Composite Score
6.6 /10
CX Score
6.7 /10
15 Reviews Write a Review
Claim Software
Category
  1. Overview
  2. Awards
  3. Ratings
  4. Product Content
  5. Reviews (15)
  6. Comparisons
Download Scorecard
uPerform
6.6 /10

What is uPerform?

uPerform is a just-in-time learning and support platform that bolts on to your EHR, ERP, HCM, and other enterprise applications. Chosen by leading healthcare systems and over half of the Fortune 100, uPerform helps organizations centralize software training and support. With tools that accelerate content creation and delivery, uPerform empowers users with access to the right information, at the right time, specific to their role, creating more productive users and increasing clinician satisfaction. Learn more at https://www.uperform.com

Company Details

  • uPerform LinkedIn
  • uPerform Website

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

uPerform won the following awards in the Digital Adoption Platforms category

1 Top Rated Capabilities
0 Top Rated Features
2023

uPerform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on uPerform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

73 Likeliness to Recommend

4
Since last award

89 Plan to Renew

8
Since last award

72 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love uPerform?

16% Negative
0% Neutral
84% Positive

Pros

  • Transparent
  • Caring
  • Saves Time
  • Reliable

Cons

  • Less Efficient Service
  • Charges for Enhancements

How to read the Emotional Footprint

The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.

%
Positive
-
%
Negative
=
Emotional
Footprint
-4
-3
-2
-1

Negative

+1

Neutral

+2
+3
+4

Positive

Feature Ratings

Average 77

Content Management

Avg.80
85

Content Creation

Avg.82
82

Dashboard

Avg.84
78

Analytics and Reporting

Avg.80
76

Process Flows

Avg.84
74

Help Screens

Avg.85
68

Vendor Capability Ratings

Average 70

Availability and Quality of Training

Avg.82
77

Ease of Customization

Avg.79
75

Business Value Created

Avg.82
74

Ease of Data Integration

Avg.81
73

Ease of IT Administration

Avg.79
72

Quality of Features

Avg.83
72

Vendor Support

Avg.84
72

Ease of Implementation

Avg.83
69

Breadth of Features

Avg.82
67

Product Strategy and Rate of Improvement

Avg.81
66

Usability and Intuitiveness

Avg.81
66

uPerform Screenshots

uPerform Downloads

Case Study: Baylor Scott & White Health Download

Case Study: Baylor Scott & White Health

Case Study: M Health Fairview Download

Case Study: M Health Fairview

Case Study: Gundersen Health System Download

Case Study: Gundersen Health System

White Paper: uPerform Driving ROI white paper (Enterprise) Download

White Paper: uPerform Driving ROI white paper (Enterprise)

Supporting your transition to digital learning Download

Supporting your transition to digital learning

Setup for Success Creating Continuous Learning Opportunities with uPerform Download

Setup for Success Creating Continuous Learning Opportunities with uPerform

Maximizing ROI on Your Epic Investment Download

Maximizing ROI on Your Epic Investment

uPerform Videos

Your staff has a single place to go to for training and support

Your staff has a single place to go to for training and support Screenshot

Your staff can learn in the way that works best for them, whether that’s reading a document or following and interacting with a simulation.

Your staff can learn in the way that works best for them, whether that’s reading a document or following and interacting with a simulation. Screenshot

Training administrators can easily configure content to automatically filter to only that which is most relevant to a user's role, region, or department.

Training administrators can easily configure content to automatically filter to only that which is most relevant to a user's role, region, or department.  Screenshot

uPerform Overview: Content Creation for Enterprise

Watch video on YouTube

uPerform Overview: Content Distribution for Enterprise

Watch video on YouTube

uPerform Overview: Reporting and Analytics for Enterprise

Watch video on YouTube

uPerform Overview: Content Curation for Enterprise

Watch video on YouTube

uPerform for Healthcare: Communicating Regulatory Changes

Watch video on YouTube

uPerform for Epic Executive Overview

Watch video on YouTube

uPerform Reviews

Shelby V.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer
Please login or register in order to flag this review.

Submitted Aug 2024

Great Training Tool for Transaction Based Training

Likeliness to Recommend

10 /10

What differentiates uPerform from other similar products?

It provides kinesthetic learning that is easy to produce and share! We love using this tool for transactional learning!

What is your favorite aspect of this product?

I enjoy that everyone who uses it loves it!

What do you dislike most about this product?

There are a lot of software updates which sometimes get stuck.

What recommendations would you give to someone considering this product?

Make sure you have rules around how the tool is used and create standard work around how the training is to be created.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Please tell us why you think this review should be flagged.

Giovanni C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer
Please login or register in order to flag this review.

Submitted Aug 2024

Very good product

Likeliness to Recommend

6 /10

What differentiates uPerform from other similar products?

easy to customize, very good technical support

What is your favorite aspect of this product?

help center

What do you dislike most about this product?

a bit pricey

What recommendations would you give to someone considering this product?

to try it to enhance process maps in your organisation

Pros

  • Reliable
  • Enables Productivity
  • Client's Interest First
  • Appreciates Incumbent Status

Please tell us why you think this review should be flagged.

Francesco G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer
Please login or register in order to flag this review.

Submitted Mar 2025

Great tool

Likeliness to Recommend

7 /10

What differentiates uPerform from other similar products?

Integration with other tools, interactive instruction

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Difficult to learn

What recommendations would you give to someone considering this product?

I suggest to buy it

Pros

  • Over Delivered
  • Continually Improving Product
  • Acts with Integrity
  • Transparent

Cons

  • Charges for Enhancements
  • Less Performance Enhancing
  • Less Efficient Service

Please tell us why you think this review should be flagged.

  • 1
  • 2
  • 3
  • Last

Most Popular uPerform Comparisons

  • WalkMe Logo

    WalkMe

    Compare
  • Pendo Logo

    Pendo

    Compare
  • Newired Logo

    Newired

    Compare
  • Userpilot Logo

    Userpilot

    Compare
  • Whatfix Logo

    Whatfix

    Compare
  • Spekit Logo

    Spekit

    Compare
See All Alternatives

Welcome to SoftwareReviews!

Before continuing, please take a moment to review and agree to our policies and indicate your email preferences below:

Terms of Use and Privacy Policy and agree that SoftwareReviews and relevant software vendors may contact me regarding my request." autocomplete="off" />

Download

Get Instant Access<br>to this Report

Get Instant Access
to this Report

Unlock your first report with just a business email. Register to access our entire library.

© 2025 SoftwareReviews.com. All rights reserved.

Please sign in via LinkedIn to access your free .

Signing in also unlocks access to the dynamic version of the Data Quadrant, which plots vendors based on verified user reviews! Customize the Data Quadrant according to the features and sentiments that matter most to you.

Please note: the dynamic version of the Data Quadrant continues to collect data after report publication, and may show new data that will appear in next year's report.

This offer is available until May 31, 2020. These reports are intended for internal strategic use only and are not authorized for redistribution. For permission to reuse content, please contact vendors@softwarereviews.com.

Info-Tech Research Group
SoftwareReviews

SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience.

Follow

  • LinkedIn
  • X/Twitter
  • Facebook

Certifications

AICPA SOC Certification Cyber Essentials Certification PwC ISO 27001 Information Security Certification

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

© 2025 SoftwareReviews.com. All rights reserved.

Menu

  • Log in
  • Categories
  • Reports
  • For Vendors

Site Map

  • About Us
  • Careers
  • Press Releases
  • Terms & Conditions
  • Privacy Policy
  • Opt Out: Selling Personal Data