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  2. Survey Software >

Survey Software

  1. Overview
  2. Top Software
  3. Products
DATA QUADRANT REPORT
EMOTIONAL FOOTPRINT REPORT
Survey Software

What is Survey Software?

Survey Software helps users gather market research from customers, employees, and other targeted feedback from surveys, questionnaires, quizzes, polls and forms. The software allows users to design, conduct and publish their surveys in a faster, most accurate method than manual surveys.

Common Features

  • Templates & Question Library
  • Branching and Logic
  • Mobile Support
  • Multi-Channel Distribution
  • Data Analysis and Visualization
  • APIs and Integration
  • Questionnaire Design/Survey Builder
  • Customizable Branding
  • Multi-Media Support
  • Role and User Management
  • Collaboration
  • 3rd-Party Integrations

Our Methodology

8.1

Composite Score

Vendors are ranked by the composite score, which is comprised of feature, capability, relationship, and overall satisfaction scores while factoring in the volume and recency of reviews.

8.1

CX Score

The CX score is comprised of the emotional footprint metrics, balanced by metrics related to the overall value of the software, while factoring in the volume and recency of reviews.

Data Quadrant

SoftwareReviews collects user insights that help organizations more effectively choose software that meets their needs, measure business value, and improve selection.

Rankings, results, and positioning on SoftwareReviews reports are based entirely on end-user feedback solicited from a proprietary online survey engine.

Leaders

Products that resonate strongest in the market, balancing features with a great user experience.

Product Innovators

Products that emphasize product features, gaining strong recommendations from their customers.

Service Stars

Products that emphasize a good user experience and build strong relationships with customers.

Challengers

Products that are strong performers in some areas and trail in others. Often up-and-coming vendors.

Emotional Footprint

SoftwareReviews collects user insights that help organizations more effectively choose software that meets their needs, measure business value, and improve selection.

Rankings, results, and positioning on SoftwareReviews reports are based entirely on end-user feedback solicited by a proprietary online survey engine.

Champions

Products that resonate highly with users at an emotional level. Users have specific emotional views towards these products like love, trust, and effectiveness.

Relationship Builders

Products that are bulletproof and focus on fulfilling core needs with steady support, not the latest feature.

Value Players

Products that succeed on cost and service effectiveness with users.

Contenders

Products seen as good in some areas and trailing in others. Users look to these for innovation at the edge but aren't fully committed.

Top Survey Software

2024 Data Quadrant Awards

2025 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Data Quadrant Switch to Emotional Footprint
Products: 10 10
Next Award: Oct 2025 Apr 2025
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Download Emotional Footprint

Google Forms

Data Quadrant Champion
9.0
Composite Score
Scorecard
Download

Zoho Survey

Data Quadrant Champion
8.9
Composite Score
Scorecard
Download

SurveyMonkey Enterprise

Data Quadrant Champion
8.8
Composite Score
Scorecard
Download

Microsoft Forms

Data Quadrant Champion
8.7
Composite Score
Scorecard
Download

SurveySparrow

Data Quadrant Champion
8.4
Composite Score
Scorecard
Download

Sogolytics

8.2
Composite Score
Scorecard
Download

Typeform

8.0
Composite Score
Scorecard
Download
  • 1
  • 2
  • Last

Zoho Survey

Emotional Footprint Champion
9.4
Cx Score
Scorecard
Download

Google Forms

Emotional Footprint Champion
9.2
Cx Score
Scorecard
Download

Microsoft Forms

Emotional Footprint Champion
8.9
Cx Score
Scorecard
Download

SurveyMonkey Enterprise

Emotional Footprint Champion
8.7
Cx Score
Scorecard
Download

Sogolytics

8.7
Cx Score
Scorecard
Download

SurveySparrow

8.6
Cx Score
Scorecard
Download

Typeform

8.2
Cx Score
Scorecard
Download
  • 1
  • 2
  • Last
Survey Software Data Quadrant
 Emotional Footprint

Top Survey Software 2025

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

Filter by
Google Forms
Google Forms
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
722 Reviews
Write a Review

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Scorecard
Scorecard

Pros

  • Reliable
  • Fair
  • Respectful
  • Altruistic
Badge Winner
Badge Winner
Zoho Survey
Zoho Survey
Zoho

Zoho Survey

Composite Score
8.9 /10
CX Score
9.2 /10
79 Reviews
Write a Review

Zoho Survey is an online survey tool used to create surveys and research questionnaires. We have everything you need to create surveys easily, gather opinions, analyze data, and make smarter decisions.

Scorecard
Scorecard

Pros

  • Transparent
  • Trustworthy
  • Respectful
  • Fair
Badge Winner
Badge Winner
Microsoft Forms
Microsoft Forms
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
132 Reviews
Write a Review

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Reliable
  • Enables Productivity
  • Respectful
Badge Winner
Badge Winner
SurveyMonkey Enterprise
SurveyMonkey Enterprise
Momentive

SurveyMonkey Enterprise

Composite Score
8.8 /10
CX Score
8.8 /10
175 Reviews
Write a Review

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Scorecard
Scorecard

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Fair
Badge Winner
Badge Winner
Typeform
Typeform
Typeform

Typeform

Composite Score
8.4 /10
CX Score
8.5 /10
54 Reviews
Write a Review

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Scorecard
Scorecard

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy
SurveySparrow
SurveySparrow
SurveySparrow Inc

SurveySparrow

Composite Score
8.4 /10
CX Score
8.7 /10
43 Reviews
Write a Review

SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Client Friendly Policies
Badge Winner
Sogolytics
Sogolytics
Sogolytics

Sogolytics

Composite Score
8.3 /10
CX Score
8.5 /10
32 Reviews
Write a Review

From designing and distributing questionnaires to turning analysis into insights, the SoGoSurvey platform seamlessly automates data collection and informs your most important decisions. SoGoSurvey is a suite of tools designed for enterprise feedback management, including CX, EX, surveys, and assessments.

Scorecard
Scorecard

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Survio
Survio
Survios Inc

Survio

Composite Score
7.9 /10
CX Score
8.2 /10
31 Reviews
Write a Review

Survio provides a free and easy tool for any type of online survey. The product provides plenty of ready-made survey templates, layouts and styles and creates a new survey with professional content in just a few clicks. View collected responses in real-time, using tables, charts, PDF reports and data files for most filetypes.

Scorecard
Scorecard

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring
Alchemer
Alchemer
Alchemer LLC

Alchemer

Composite Score
7.8 /10
CX Score
7.8 /10
35 Reviews
Write a Review

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Scorecard
Scorecard

Pros

  • Performance Enhancing
  • Respectful
  • Acts with Integrity
  • Enables Productivity
Qualtrics Strategy & Research
Qualtrics Strategy & Research
Qualtrics

Qualtrics Strategy & Research

Composite Score
7.7 /10
CX Score
7.8 /10
52 Reviews
Write a Review

Bring quantitative and qualitative research to life, build an iconic brand, and design products people crave. Qualtrics helps organizations detect emerging market trends, design winning strategies, and make informed decisions that covert prospects into customers.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Fair
  • Performance Enhancing
  • Reliable
  • 1
  • 2
  • 3
  • Last

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This offer is available until May 31, 2020. These reports are intended for internal strategic use only and are not authorized for redistribution. For permission to reuse content, please contact vendors@softwarereviews.com.

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