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  2. Managed Detection & Response (MDR) >

Managed Detection & Response (MDR)

  1. Overview
  2. Top Software
  3. Products
DATA QUADRANT REPORT
EMOTIONAL FOOTPRINT REPORT
Managed Detection & Response

What is Managed Detection & Response?

Managed Detection and Response can be described as an alternative to an in-house SOC in that the threat hunting, monitoring, and incident response is provided as a service in addition to the Endpoint Detection and Response (EDR). A successful MDR implementation will result in a 24/7 network monitoring and incident investigation and response as well as protection across endpoints, network, and cloud workloads. The granular visibility and protection gained from the deployment of MDR within an organization’s environment is one of its many benefits. The effectiveness of an in-house security team as well as a SOC deployment can be made possible by an MDR implementation.

Common Features

  • Real-Time Threat and Anomaly Detection
  • Incident Management
  • Threat Intelligence
  • Vulnerability Management
  • Compliance Reporting and Archival Mechanisms
  • Prevention
  • Use of the MITRE ATT&CK Framework
  • Technology Management
  • Risk Scoring & Remediation Act
  • IOC Focus and Management
  • Standardized Playbooks
  • 24/7/365 Security Monitoring
  • Automated Threat Hunting

Our Methodology

8.1

Composite Score

Vendors are ranked by the composite score, which is comprised of feature, capability, relationship, and overall satisfaction scores while factoring in the volume and recency of reviews.

8.1

CX Score

The CX score is comprised of the emotional footprint metrics, balanced by metrics related to the overall value of the software, while factoring in the volume and recency of reviews.

Data Quadrant

SoftwareReviews collects user insights that help organizations more effectively choose software that meets their needs, measure business value, and improve selection.

Rankings, results, and positioning on SoftwareReviews reports are based entirely on end-user feedback solicited from a proprietary online survey engine.

Leaders

Products that resonate strongest in the market, balancing features with a great user experience.

Product Innovators

Products that emphasize product features, gaining strong recommendations from their customers.

Service Stars

Products that emphasize a good user experience and build strong relationships with customers.

Challengers

Products that are strong performers in some areas and trail in others. Often up-and-coming vendors.

Emotional Footprint

SoftwareReviews collects user insights that help organizations more effectively choose software that meets their needs, measure business value, and improve selection.

Rankings, results, and positioning on SoftwareReviews reports are based entirely on end-user feedback solicited by a proprietary online survey engine.

Champions

Products that resonate highly with users at an emotional level. Users have specific emotional views towards these products like love, trust, and effectiveness.

Relationship Builders

Products that are bulletproof and focus on fulfilling core needs with steady support, not the latest feature.

Value Players

Products that succeed on cost and service effectiveness with users.

Contenders

Products seen as good in some areas and trailing in others. Users look to these for innovation at the edge but aren't fully committed.

Top Managed Detection & Response (MDR)

2024 Data Quadrant Awards

2025 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Data Quadrant Switch to Emotional Footprint
Products: 11 11
Next Award: Oct 2025 Apr 2025
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Field Effect MDR

Data Quadrant Champion
9.5
Composite Score
Scorecard
Download

Crowdstrike Falcon Platform

Data Quadrant Champion
8.4
Composite Score
Scorecard
Download

Huntress Managed Security Platform

Data Quadrant Champion
8.4
Composite Score
Scorecard
Download

Alert Logic MDR

Data Quadrant Champion
8.3
Composite Score
Scorecard
Download

Arctic Wolf MDR

Data Quadrant Champion
8.2
Composite Score
Scorecard
Download

eSentire

8.0
Composite Score
Scorecard
Download

Cynet 360

7.9
Composite Score
Scorecard
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Field Effect MDR

Emotional Footprint Champion
9.6
Cx Score
Scorecard
Download

Alert Logic MDR

Emotional Footprint Champion
9.3
Cx Score
Scorecard
Download

Crowdstrike Falcon Platform

Emotional Footprint Champion
8.8
Cx Score
Scorecard
Download

ReliaQuest GreyMatter

Emotional Footprint Champion
8.7
Cx Score
Scorecard
Download

eSentire

Emotional Footprint Champion
8.6
Cx Score
Scorecard
Download

Kaspersky Managed Detection and Response

Emotional Footprint Champion
8.5
Cx Score
Scorecard
Download

Cynet 360

8.4
Cx Score
Scorecard
Download
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Managed Detection & Response Data Quadrant
 Emotional Footprint

Top Managed Detection & Response 2025

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

Filter by
Field Effect MDR
Field Effect MDR
Field Effect

Field Effect MDR

Composite Score
9.5 /10
CX Score
9.6 /10
71 Reviews
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Built from the ground-up to detect and respond to abnormal behaviour on endpoints, cloud services, and networks, Field Effect MDR (formerly Field Effect Covalence) is a holistic cyber security solution that delivers visibility into the threats and risks facing your business—giving you the advantages of automated cyber security, backed by human intelligence. No matter the size of your team or where they work, Field Effect MDR extends across your entire IT infrastructure. It pinpoints the cyber threats and vulnerabilities targeting your business and delivers the information you need to respond—all from one user-friendly platform.

Scorecard
Scorecard

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features
Badge Winner
Badge Winner
Crowdstrike Falcon Platform
Crowdstrike Falcon Platform
Crowdstrike

Crowdstrike Falcon Platform

Composite Score
8.5 /10
CX Score
8.7 /10
45 Reviews
Write a Review

The CrowdStrike Falcon platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities. Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value.

Scorecard
Scorecard

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Fair
Badge Winner
Badge Winner
Alert Logic MDR
Alert Logic MDR
Fortra

Alert Logic MDR

Composite Score
8.4 /10
CX Score
8.7 /10
35 Reviews
Write a Review

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

Scorecard
Scorecard

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
Badge Winner
Badge Winner
Huntress Managed Security Platform
Huntress Managed Security Platform
Huntress Labs Incorporated

Huntress Managed Security Platform

Composite Score
8.4 /10
CX Score
8.4 /10
20 Reviews
Write a Review

The Huntress Managed Security Platform quickly deploy and manage real-time protection for endpoints, email, and employees - all from a single dashboard. Protecting endpoints and Microsoft 365 identities doesn’t happen magically. See the features and services that act as our platform’s foundation.

Scorecard
Scorecard

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
Badge Winner
SentinelOne Singularity Platform
SentinelOne Singularity Platform
SentinelOne

SentinelOne Singularity Platform

Composite Score
8.4 /10
CX Score
8.7 /10
12 Reviews
Write a Review

SentinelOne Singularity platform is an industry-first data lake that seamlessly fuses together the data, access, control, and integration planes of its endpoint protection (EPP), endpoint detection and response (EDR), IoT security, and cloud workload protection (CWPP) into a centralized platform. With Singularity, organizations gain access to back-end data across the organization through a single solution, providing a cohesive view of their network and assets by adding a real time, autonomous security layer across all enterprise assets.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Cynet 360
Cynet 360
Cynet

Cynet 360

Composite Score
8.3 /10
CX Score
8.6 /10
34 Reviews
Write a Review

The Cynet security platform correlates and analyzes indicators across all fronts of the organization – networks, files, users and endpoints – to establish risk-ranking and hone in on previously unidentified threats. It is a complete, natively built, fully integrated and automated suite of cybersecurity capabilities in one, unified solution that is easy to deploy, operate and manage.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Respectful
  • Security Protects
  • Reliable
Arctic Wolf MDR
Arctic Wolf MDR
Arctic Wolf Networks

Arctic Wolf MDR

Composite Score
8.2 /10
CX Score
8.6 /10
13 Reviews
Write a Review

Arctic Wolf® Managed Detection and Response (MDR) provides 24×7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

Scorecard
Scorecard

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
Badge Winner
Sophos Managed Detection and Response
Sophos Managed Detection and Response
Sophos

Sophos Managed Detection and Response

Composite Score
8.0 /10
CX Score
8.1 /10
33 Reviews
Write a Review

Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.

Scorecard
Scorecard

Pros

  • Trustworthy
  • Effective Service
  • Security Protects
  • Respectful
Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud
Acronis

Acronis Cyber Protect Cloud

Composite Score
7.9 /10
CX Score
8.2 /10
12 Reviews
Write a Review

With Acronis Cyber Protect Cloud, you can deliver integrated backup, disaster recovery, cybersecurity, and endpoint management at scale, while preserving your margins and streamlining your business operations with powerful automation capabilities and broad integrations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service
eSentire
eSentire
eSentire

eSentire

Composite Score
7.9 /10
CX Score
8.3 /10
22 Reviews
Write a Review

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

Scorecard
Scorecard

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
Badge Winner
Badge Winner
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