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  1. Home >
  2. Business Process Management >
  3. Kintone >
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Kintone

Kintone

Composite Score
8.1 /10
CX Score
8.5 /10
31 Reviews Write a Review
Claim Software
Category
  • Low-Code Development Tools
  1. Overview
  2. Awards
  3. Ratings
  4. Product Content
  5. Reviews (31)
  6. Comparisons
Download Scorecard
Kintone
8.1 /10
  • Low-Code Development Tools

What is Kintone?

Kintone is a teamwork platform with a visual application builder that empowers individuals, teams, and organizations to effectively manage their data and workflow for better collaboration. Kintone enables and inspires anyone to rapidly build and deploy sophisticated custom database applications within a powerful collaboration environment that offers automated workflow and granular permission controls — all with no coding necessary. More than 15,000 companies have built, deployed and use over 750,000 applications on Kintone. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.

Company Details

  • Kintone X/Twitter
  • Kintone LinkedIn
  • Kintone Website

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Awards & Recognition

Kintone won the following awards in the Business Process Management category

Filter By
1 Top Rated Capabilities
2 Top Rated Features
Latest Award, 2025
1 Top Rated Capabilities
5 Top Rated Features
2024
0 Top Rated Capabilities
5 Top Rated Features
2023
6 Top Rated Capabilities
7 Top Rated Features
2022

2021 Data Quadrant Gold Medalist

2021

2020 Emotional Footprint Champion

2020

Kintone Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kintone.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
Created with Highcharts 9.3.3
Emotional Footprint Overview
89
Product Experience
79
Negotiation and Contract
79
Conflict Resolution
90
Strategy & Innovation
93
Service Experience
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End of interactive chart.
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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
79%
Conflict Resolution:
79%
Strategy & Innovation:
90%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kintone?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
Created with Highcharts 9.3.3
End of interactive chart.
4% Negative
8% Neutral
88% Positive

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Enables Productivity

How to read the Emotional Footprint

The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.

%
Positive
-
%
Negative
=
Emotional
Footprint
-4
-3
-2
-1

Negative

+1

Neutral

+2
+3
+4

Positive

Feature Ratings

Average 81

Process Monitoring and Optimization

Avg.83
86

Business Rules Management

Avg.81
85

Process Modelling and Design

Avg.81
84

Process Management

Avg.85
82

Form and Report Building

Avg.79
82

Collaboration

Avg.83
79

Analytics and Reporting

Avg.80
79

Knowledge and Document Management

Avg.81
78

BPM Workflow and Approvals

Avg.82
75

Deployment

Avg.80
74

Process Simulation and Execution

Avg.80
71

Vendor Capability Ratings

Average 81

Business Value Created

Avg.80
85

Ease of Implementation

Avg.81
84

Usability and Intuitiveness

Avg.79
83

Vendor Support

Avg.79
83

Ease of IT Administration

Avg.79
83

Ease of Customization

Avg.79
83

Availability and Quality of Training

Avg.78
82

Product Strategy and Rate of Improvement

Avg.77
81

Quality of Features

Avg.80
80

Breadth of Features

Avg.78
79

Ease of Data Integration

Avg.78
77

Kintone Reviews

Takenobu M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer
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Submitted Feb 2025

Friendly for non IT professionals

Likeliness to Recommend

8 /10

What differentiates Kintone from other similar products?

User friendly UI on Admin or development ( App creation and setting) screen

What is your favorite aspect of this product?

UI-first development feature. Applications can be made like designing UI mock-up

What do you dislike most about this product?

Basic feature is poor. Even for data integration from multiple app, or issuing reports, 3rd party plug-in is essential.

What recommendations would you give to someone considering this product?

If you are on a start-up phase, Kintone will be very convenient for it's easiness in modifying applications. Very suitable for agile-styled development.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Less Friendly Negotiation
  • Vendor Friendly Policies

Please tell us why you think this review should be flagged.

Dwayne H.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer
Please login or register in order to flag this review.

Submitted Jan 2025

"Fantastic product!"

Likeliness to Recommend

9 /10

What differentiates Kintone from other similar products?

Customization

What is your favorite aspect of this product?

Ease of use and sandbox style concept

What do you dislike most about this product?

limitied intergration without additional cost

What recommendations would you give to someone considering this product?

learn zapier

Pros

  • Continually Improving Product
  • Effective Service
  • Saves Time
  • Helps Innovate

Please tell us why you think this review should be flagged.

Sanket B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer
Please login or register in order to flag this review.

Submitted Jan 2024

Elevate productivity with Kintone's deep dive.

Likeliness to Recommend

8 /10

What differentiates Kintone from other similar products?

Kintone is easy to use and doesn't need a lot of coding. Unlike other complex tools, Kintone lets people create custom business apps without being coding experts. It has a simple design, works well for teams, and can be adjusted to fit different work processes.

What is your favorite aspect of this product?

Kintone gives you lots of help and training so you can make the most out of it. If you ever need assistance, they've got your back!

What do you dislike most about this product?

If you choose a certain payment plan for Kintone, there might be restrictions on how much stuff you can keep there. If you go over those limits, you might have to pay extra.

What recommendations would you give to someone considering this product?

Ask other companies that have used Kintone about their experience. Hearing real stories from businesses can help you understand how well it works in the real world and if it's a good fit for your needs.

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Caring

Please tell us why you think this review should be flagged.

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