Skip to main content
Info-Tech Research Group
SoftwareReviews
Search tips
Search for products, categories, or vendors.
Try keywords like 'management', 'Microsoft', or 'CRM'
Search for "" by hitting enter, or see suggested results.
  • Write a Review
  • Categories
  • Compare
  • About Us
  • For Vendors
    • Browse Reports
    • Awards
    • Research
    • What We Do
Log in Log in
Write a Review

Home > Awards > Test Management

Emotional Footprint Awards 2025

Test Management


SoftwareReviews names Azure DevOps and Selenium as Test Management Emotional Footprint Award Winners.


View Category

Test Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Download Now

30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Selenium logo
  • X/Twitter
  • LinkedIn
  • Website
144Reviews
Selenium logo
  • X/Twitter
  • LinkedIn
  • Website

Selenium

Selenium

Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily it is for automating web applications for testing purposes, but is certainly not limited to just that. Boring web-based administration tasks can (and should) also be automated as well.

9.1

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 94% Positive
Badge Winner
144Reviews
Write a Review
Product Report

15+
pages

Azure DevOps logo
  • X/Twitter
  • LinkedIn
  • Website
197Reviews
Azure DevOps logo
  • X/Twitter
  • LinkedIn
  • Website

Microsoft Corporation

Azure DevOps

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

9.1

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
2% Negative 93% Positive
Badge Winner
197Reviews
Write a Review
Product Report

15+
pages

Other Evaluated Vendors


Postman logo
  • X/Twitter
  • LinkedIn
  • Website
22Reviews
Postman logo
  • X/Twitter
  • LinkedIn
  • Website

Postman

Postman

Postman is your single platform for collaborative API development. Join 35+ million devs building great APIs together, across the entire API lifecycle.

8.6

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 93% Positive
22Reviews
Write a Review
Product Report

15+
pages

CucumberStudio logo
  • LinkedIn
  • Website
19Reviews
CucumberStudio logo
  • LinkedIn
  • Website

SmartBear Software

CucumberStudio

Behavior-Driven Development is revolutionizing how organizations build software. CucumberStudio gives your team the platform to succeed with BDD. It's a single source of truth for BDD development your whole team will love.

8.4

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 97% Positive
19Reviews
Write a Review
Product Report

15+
pages

Appium logo
  • LinkedIn
  • Website
36Reviews
Appium logo
  • LinkedIn
  • Website

Appium

Appium

Appium is an open source test automation framework for use with native, hybrid and mobile web apps. It drives iOS, Android, and Windows apps using the WebDriver protocol.

8.4

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
2% Negative 92% Positive
36Reviews
Write a Review
Product Report

15+
pages

OpenText Software Delivery Management logo
  • X/Twitter
  • LinkedIn
  • Website
44Reviews
OpenText Software Delivery Management logo
  • X/Twitter
  • LinkedIn
  • Website

OpenText Corporation

OpenText Software Delivery Management

OpenText™ ALM Octane includes integrated planning, continuous integration, test management, and release management. With these capabilities, Agile teams and DevOps toolchains deliver high-quality software with insight, traceability, analytics-focused end-to-end visibility, and continuous quality.

8.3

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 97% Positive
44Reviews
Write a Review
Product Report

15+
pages

TestComplete logo
  • LinkedIn
  • Website
24Reviews
TestComplete logo
  • LinkedIn
  • Website

SmartBear Software

TestComplete

Scale your automated testing efforts and maximize test coverage with the powerful capabilities of TestComplete.

8.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 94% Positive
24Reviews
Write a Review
Product Report

15+
pages

TestRail logo
  • X/Twitter
  • LinkedIn
  • Website
39Reviews
TestRail logo
  • X/Twitter
  • LinkedIn
  • Website

Idera Software

TestRail

A complete web-based test case management solution to efficiently manage, track, and organize your software testing efforts.

8.2

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
2% Negative 93% Positive
39Reviews
Write a Review
Product Report

15+
pages

Inflectra SpiraTeam logo
  • X/Twitter
  • LinkedIn
  • Website
42Reviews
Inflectra SpiraTeam logo
  • X/Twitter
  • LinkedIn
  • Website

Inflectra

Inflectra SpiraTeam

Inflectra offers a complete ALM solution. Why only address part of the lifecycle? SpiraTeam has the entire process covered, from requirements, testing, tasks, code, builds and bug-tracking all integrated. Therefore, take control of your project's development and software testing.

8.1

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
3% Negative 96% Positive
42Reviews
Write a Review
Product Report

15+
pages

PractiTest logo
  • X/Twitter
  • LinkedIn
  • Website
22Reviews
PractiTest logo
  • X/Twitter
  • LinkedIn
  • Website

PractiTest

PractiTest

PractiTest is an end-to-end SaaS test management platform that enables you to manage all your QA efforts in one place. With PractiTest you can visualize your data to extract valuable actionable insights and collaborate with all teams to reach business goals.

8.0

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
3% Negative 92% Positive
22Reviews
Write a Review
Product Report

15+
pages

Tricentis Tosca logo
  • LinkedIn
  • Website
35Reviews
Tricentis Tosca logo
  • LinkedIn
  • Website

Tricentis

Tricentis Tosca

Tricentis Tosca, the #1 Continuous Testing platform, accelerates testing with a script-less, no-code approach for end-to-end test automation. With support for over 160+ technologies and enterprise applications, Tosca provides resilient test automation for any use case.

7.8

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
2% Negative 91% Positive
35Reviews
Write a Review
Product Report

15+
pages

Parasoft DTP logo
  • X/Twitter
  • LinkedIn
  • Website
56Reviews
Parasoft DTP logo
  • X/Twitter
  • LinkedIn
  • Website

Parasoft

Parasoft DTP

Parasoft’s suite of automated software testing tools integrates quality into the software delivery process for early prevention, detection, and remediation of defects. The continuous quality suite covers static code analysis, unit testing and code coverage, API testing and service virtualization, and UI testing enabling delivery at speed and compliance with industry and security standards.

7.4

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 87% Positive
56Reviews
Write a Review
Product Report

15+
pages

IBM Engineering Test Management logo
  • X/Twitter
  • LinkedIn
  • Website
20Reviews
IBM Engineering Test Management logo
  • X/Twitter
  • LinkedIn
  • Website

IBM

IBM Engineering Test Management

IBM® Engineering Test Management (formerly RQM) offers comprehensive test planning, test construction, and test artifact management throughout the development lifecycle. It enables teams to meet their software quality goals and improve efficiency and accuracy in a continuous delivery environment.

7.4

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
4% Negative 87% Positive
20Reviews
Write a Review
Product Report

15+
pages

Zephyr logo
  • LinkedIn
  • Website
23Reviews
Zephyr logo
  • LinkedIn
  • Website

SmartBear Software

Zephyr

Software Testing As Agile As You Need It to Be Spend less time testing and more time building. From agile development to predictive analytics, you'll achieve full Continuous Testing Agility.

7.0

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
6% Negative 82% Positive
23Reviews
Write a Review
Product Report

15+
pages

For the full list of vendors in this space, click here.

Download

Get Instant Access<br>to this Report

Get Instant Access
to this Report

Unlock your first report with just a business email. Register to access our entire library.

© 2025 SoftwareReviews.com. All rights reserved.

Contact Us

* Starred fields are required

Terms of Use and Privacy Policy and agree that SoftwareReviews and relevant software vendors may contact me regarding my request." autocomplete="off" />

Or, email us at hello@softwarereviews.com

Welcome to SoftwareReviews!

Before continuing, please take a moment to review and agree to our policies and indicate your email preferences below:

Terms of Use and Privacy Policy and agree that SoftwareReviews and relevant software vendors may contact me regarding my request." autocomplete="off" />

Please sign in via LinkedIn to access your free .

Signing in also unlocks access to the dynamic version of the Data Quadrant, which plots vendors based on verified user reviews! Customize the Data Quadrant according to the features and sentiments that matter most to you.

Please note: the dynamic version of the Data Quadrant continues to collect data after report publication, and may show new data that will appear in next year's report.

This offer is available until May 31, 2020. These reports are intended for internal strategic use only and are not authorized for redistribution. For permission to reuse content, please contact vendors@softwarereviews.com.

Info-Tech Research Group
SoftwareReviews

SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience.

Follow

  • LinkedIn
  • X/Twitter
  • Facebook

Certifications

AICPA SOC Certification Cyber Essentials Certification PwC ISO 27001 Information Security Certification

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

© 2025 SoftwareReviews.com. All rights reserved.

Menu

  • Log in
  • Categories
  • Reports
  • For Vendors

Site Map

  • About Us
  • Careers
  • Press Releases
  • Terms & Conditions
  • Privacy Policy
  • Opt Out: Selling Personal Data