Emotional Footprint Awards 2025
Idea Management
SoftwareReviews names HYPE Boards (formerly Viima) and HYPE Enterprise Suite as Idea Management Emotional Footprint Award Winners.
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Idea Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
HYPE Innovation
HYPE Boards (formerly Viima)
Hype Boards (formerly Viima) makes Innovation a Part of Everyday Work. Here's how to use HYPE Boards to go from collaboration to innovation
8.5
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
HYPE Innovation
HYPE Enterprise Suite
HYPE Innovation joins forces with Planbox, bolstering leadership in strategic innovation management. HYPE Innovation offers dedicated software and consulting for a broad range of innovation management use cases. We’re here to help you create your own innovation strategy, build a roadmap, and give you the tools to track your success. Beyond our innovation management solutions, our vast client community is a buzzing network of innovation professionals where you can find invaluable advice from your peers.
8.3
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Other Evaluated Vendors
IdeaScale
IdeaScale
IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.
8.1
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
ProductBoard Inc
Productboard
Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.
8.0
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Interact
Sideways 6
Sideways 6 is idea and innovation management software that works alongside your collaboration tools, sparking ideas in places where they happen naturally. Sideways 6 allows you to source ideas from anywhere. It collects ideas by leveraging tools your employees already use such as Microsoft Teams, Yammer and Workplace by Facebook. With Sideways 6, turn ideas into projects and manage them all the way through to delivery.
7.8
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Brightidea
Brightidea Idea Box
Brightidea’s turn-key Idea Box is ready to go from day one. The streamlined interface makes participation easy and the mobile app facilitates collaboration anywhere at any time. ROI and business impact are easily tracked through a robust analytics engine that leads to informed insight. With an always-on digital suggestion box for collecting ideas, your workforce is empowered to submit ideas when and where it is convenient for them, at their desks or on the go.
7.7
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
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Planview
Planview IdeaPlace
Join the 6M+ employees at 500+ enterprise companies that are using Planview IdeaPlace (formerly Planview Spigit) to bring the power of collective intelligence to every business challenge.
7.7
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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