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Home > Awards > Secure Email Gateway - Enterprise

Emotional Footprint Awards 2024

Secure Email Gateway - Enterprise


SoftwareReviews names Cisco Secure Email, FortiMail, and Kaspersky Secure Mail Gateway as Secure Email Gateway - Enterprise Emotional Footprint Award Winners.


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Secure Email Gateway - Enterprise

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Cisco Secure Email logo
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66Reviews
Cisco Secure Email logo
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Cisco Systems

Cisco Secure Email

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

8.5

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 92% Positive
Badge Winner
66Reviews
Write a Review
Product Report

15+
pages

FortiMail logo
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27Reviews
FortiMail logo
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Fortinet

FortiMail

FortiMail delivers advanced multi-layered protection against the full spectrum of email-borne threats. Powered by FortiGuard Labs threat intelligence and integrated into the Fortinet Security Fabric, FortiMail helps your organization prevent, detect, and respond to email-based threats including spam, phishing, malware, zero-day threats, impersonation, and Business Email Compromise (BEC) attacks.

8.0

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
2% Negative 92% Positive
Badge Winner
27Reviews
Write a Review
Product Report

15+
pages

Kaspersky Secure Mail Gateway logo
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18Reviews
Kaspersky Secure Mail Gateway logo
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Kaspersky

Kaspersky Secure Mail Gateway

Kaspersky Secure Mail Gateway gives you a fully integrated email system & mail security solution – including anti-spam, anti-malware, anti-phishing and more – in a single virtual appliance.

8.0

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 91% Positive
Badge Winner
18Reviews
Write a Review
Product Report

15+
pages

Other Evaluated Vendors


Barracuda Email Security Gateway logo
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48Reviews
Barracuda Email Security Gateway logo
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  • Website

Barracuda Networks

Barracuda Email Security Gateway

The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..

7.6

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
6% Negative 90% Positive
48Reviews
Write a Review
Product Report

15+
pages

Proofpoint Advanced Threat Protection logo
  • X/Twitter
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  • Website
32Reviews
Proofpoint Advanced Threat Protection logo
  • X/Twitter
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  • Website

Proofpoint

Proofpoint Advanced Threat Protection

Detect and stop advanced threats Prevent known and unknown threats with Advanced Threat Protection—even those that don't use malware—from reaching your people. Advanced Threat Protection is a security solution that defends against complex malware or hacking attacks that target sensitive data within an organization. Protect against advanced threats with the industry’s most robust email security platform and the most accurate view of the email threat landscape.

7.5

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
4% Negative 85% Positive
32Reviews
Write a Review
Product Report

15+
pages

Microsoft Exchange Online Protection logo
  • X/Twitter
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  • Website
65Reviews
Microsoft Exchange Online Protection logo
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  • Website

Microsoft Corporation

Microsoft Exchange Online Protection

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

7.4

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
4% Negative 85% Positive
65Reviews
Write a Review
Product Report

15+
pages

Symantec Messaging Gateway logo
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38Reviews
Symantec Messaging Gateway logo
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  • Website

Broadcom Inc.

Symantec Messaging Gateway

The Symantec™ Messaging Gateway is an on-premise email security solution that provides inbound and outbound protection against the latest messaging threats, including ransomware, spear phishing, and business email compromise (BEC).It catches more than 99 percent of spam and provides built-in data protection capabilities to keep your email secure and confidential, and it effectively responds to new messaging threats with real-time antispam and antimalware intelligence.

7.4

CX Score

CX
Score

+90

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
2% Negative 92% Positive
38Reviews
Write a Review
Product Report

15+
pages

Sophos Email logo
  • X/Twitter
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  • Website
17Reviews
Sophos Email logo
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  • Website

Sophos

Sophos Email

Our purpose-built secure email gateway is an all-in-one solution for email encryption, DLP, anti-spam and threat protection. It provides advanced protection from today’s sophisticated spear phishing attacks and gives you full control over data leaving your organization via email.

7.2

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
6% Negative 82% Positive
17Reviews
Write a Review
Product Report

15+
pages

For the full list of vendors in this space, click here.

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