Emotional Footprint Awards 2024
Cloud Email Security
SoftwareReviews names Check Point Email Security, IRONSCALES, SpamTitan, Proofpoint Advanced Threat Protection, and Barracuda Email Security Gateway as Cloud Email Security Emotional Footprint Award Winners.
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Cloud Email Security
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Check Point
Check Point Email Security
What is Check Point Email Security? Avanan is now Check Point Email Security, a cloud email security platform that pioneered and patented a new approach to prevent sophisticated attacks. The platform uses APIs to block phishing, malware, and data leakage in the line of communications traffic. This means we catch threats missed by Microsoft while adding a transparent layer of security for the entire suite that also protects other collaboration tools like Slack.
9.2
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
IronScales Ltd
IRONSCALES
IRONSCALES is the leading cloud email security platform for the enterprise and the industry’s only solution that uses AI and human insights (HI) to stop advanced phishing. Its award-winning, self-learning platform continuously detects and remediates attacks like BEC, ATO, and VIP impersonation that bypass traditional security solutions. Powerful, simple, and adaptive, IRONSCALES helps enterprises reduce risk, boost security team efficiency, and increase cybersecurity awareness. IRONSCALES is headquartered in Atlanta, Georgia, and is proud to support more than 10,000 global enterprises. Visit www.ironscales.com or @IRONSCALES to learn more.
9.1
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
TitanHq
SpamTitan
SpamTitan reduces spam, viruses, malware and other email threats by over 99.9%. We provide sophisticated email security for your business without making it complicated.
8.9
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Barracuda Networks
Barracuda Email Security Gateway
The Barracuda Email Security Gateway is an email security gateway that manages and filters all inbound and outbound email traffic to protect organizations from email-borne threats and data leaks. As a complete email management solution, the Barracuda Email Security Gateway lets organizations encrypt messages and leverage the cloud to spool email if mail servers become unavailable..
8.8
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
93
Value Index
VALUE INDEX
Proofpoint
Proofpoint Advanced Threat Protection
Detect and stop advanced threats Prevent known and unknown threats with Advanced Threat Protection—even those that don't use malware—from reaching your people. Advanced Threat Protection is a security solution that defends against complex malware or hacking attacks that target sensitive data within an organization. Protect against advanced threats with the industry’s most robust email security platform and the most accurate view of the email threat landscape.
8.5
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Other Evaluated Vendors
Cisco Systems
Cisco Secure Email
Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.
8.4
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
Hornetsecurity
Vade for M365
Vade is proud to be the newest addition to the Hornetsecurity Group. Hornetsecurity is a leading global provider of next-generation cloud-based security, compliance, backup, and security awareness solutions that help companies and organizations of all sizes around the world. Vade for M365 is a threat detection and response solution for Microsoft 365 that is purpose-built for MSPs. Vade combines powerful, AI-based protection with integrated, no-cost features that help MSPs save time, reduce admin workload, and generate more ROI from cybersecurity.
8.4
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
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Proofpoint
Proofpoint Essentials Email Security
Small and midsized businesses (SMBs) are targeted with the same cyber attacks as large enterprises. Proofpoint Essentials is a cybersecurity platform that provides your SMB with enterprise-class protection, security awareness training, and visibility. And it gives you a modern, simplified management experience. This is Enterprise-Class Cybersecurity for SMBs. Essentials Email Security leverages the same enterprise-class security that powers some of the world’s largest and most security-conscious companies. This visibility and security gives you the protection you need for your greatest security risk—your people.
8.4
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
Perception Point Ltd
Perception Point
Perception Point is a Prevention-as-a-Service company, offering fast interception of any content-based attack across all collaboration channels including email, cloud storage, CRM apps, and messaging platforms. We prevent phishing, BEC, spam, malware, Zero-days, N-days well before it reaches the enterprise’s end-users. Deployed in minutes with no change to the enterprise’s infrastructure, our solution confirms with any policy and requires zero fuss from IT teams. On top of that, we offer a significant added value service through our Incident Response team that serves as a force multiplier to the enterprise’s SOC team.
8.4
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Broadcom
Symantec Email Security.cloud
Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.
8.3
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Trend Micro
Trend Micro Cloud App Security
Trend Micro email security solutions offer multi-layered protection to prevent BEC attacks. From employee awareness training and domain spoofing protection, to artificial intelligence (AI) based BEC protection, our modern security approach can help you combat this fast growing and potentially damaging threat.
8.2
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
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Abnormal Security
Abnormal Security
The Abnormal Security platform protects enterprises from targeted email attacks. Abnormal Behavior Technology (ABX) models the identity of both employees and external senders, profiles relationships and analyzes email content to stop attacks that lead to account takeover, financial damage and organizational mistrust. Though one-click, API-based Office 365 and G Suite integration, Abnormal sets up in minutes and does not disrupt email flow.
8.1
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Exchange Online Protection
Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.
8.1
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Mimecast Services
Mimecast Advance Email Security
Mimecast Advanced Email Security blocks the most dangerous attacks. As the top attack vector, email demands the strongest possible protection. We block the most dangerous email-borne attacks, from phishing and ransomware to social engineering, payment fraud, and impersonation.
7.7
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Darktrace
Darktrace/Email
Threats have evolved. It’s time your email security evolves too. Darktrace/Email uses core Self-Learning AI to stop the most advanced email threats, intervening to protect employees from the full range of threats targeting the inbox.
6.9
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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