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Home > Awards > Payment Processing

Emotional Footprint Awards 2023

Payment Processing

SoftwareReviews names BlueSnap, Stripe Payments, Square Payments, and Amazon Pay as Payment Processing Emotional Footprint Award Winners.


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Payment Processing

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders

BlueSnap logo
  • LinkedIn
  • Website
22Reviews
BlueSnap logo
  • LinkedIn
  • Website

Bluesnap Inc

BlueSnap

BlueSnap provides an All-in-One Payment Platform designed to increase sales and reduce costs for B2B and B2C businesses around the world. Our Platform supports integrated payments, online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. With a single integration to our Platform, businesses can accept any payment with ease.

9.5

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 99% Positive
Badge Winner
22Reviews
Write a Review
Product Report

15+
pages
Stripe Payments logo
  • LinkedIn
  • Website
66Reviews
Stripe Payments logo
  • LinkedIn
  • Website

Stripe

Stripe Payments

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

9.4

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

93

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 96% Positive
Badge Winner
66Reviews
Write a Review
Product Report

15+
pages
Square Payments logo
  • LinkedIn
  • Website
22Reviews
Square Payments logo
  • LinkedIn
  • Website

Square, Inc.

Square Payments

Whether you’re selling in person or online, Square can help you take all kinds of payments quickly and securely

9.3

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 96% Positive
Badge Winner
22Reviews
Write a Review
Product Report

15+
pages
Amazon Pay logo
  • LinkedIn
  • Website
139Reviews
Amazon Pay logo
  • LinkedIn
  • Website

Amazon.com

Amazon Pay

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

9.3

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 97% Positive
Badge Winner
139Reviews
Write a Review
Product Report

15+
pages

Other Evaluated Vendors

GoCardless logo
  • LinkedIn
  • Website
19Reviews
GoCardless logo
  • LinkedIn
  • Website

GoCardless

GoCardless

GoCardless is the most effective way to collect subscriptions and invoice payments, both domestically and around the world.

9.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 94% Positive
19Reviews
Write a Review
Product Report

15+
pages
Helcim logo
  • LinkedIn
  • Website
11Reviews
Helcim logo
  • LinkedIn
  • Website

Helcim Inc.

Helcim

Helcim provides Canadian & American businesses an opportunity to accept credit card payments at affordable & transparent rates. A wide range of online, ecommerce, cloud-based, mobile & retail payment platforms allows Helcim to offer a total payments solution. T

9.0

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

93

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
4% Negative 91% Positive
11Reviews
Write a Review
Product Report

15+
pages
Venmo for Business logo
  • LinkedIn
  • Website
25Reviews
Venmo for Business logo
  • LinkedIn
  • Website

Venmo

Venmo for Business

Accept Venmo payments in your app, online, or in person and tap into our active community of more than 60 million people.

8.8

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
3% Negative 91% Positive
25Reviews
Write a Review
Product Report

15+
pages
Braintree Direct logo
  • LinkedIn
  • Website
13Reviews
Braintree Direct logo
  • LinkedIn
  • Website

PayPal

Braintree Direct

Accept and process cards, PayPal, and wallets such as Venmo (US only), Apple Pay, and Google Pay in a single, modern integration. Plus, get industry-leading tools to help prevent fraudulent transactions, manage data security, and streamline operations.

8.2

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
7% Negative 87% Positive
13Reviews
Write a Review
Product Report

15+
pages

For the full list of vendors in this space, click here.

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