Emotional Footprint Awards 2023
Network Monitoring - Midmarket
SoftwareReviews names Domotz, Auvik, Spiceworks Network Monitor, and Icinga Stack as Network Monitoring - Midmarket Emotional Footprint Award Winners.
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Network Monitoring - Midmarket
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Domotz
Domotz
Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks with plug and play setup, a friendly UX, and a comprehensive feature set, accessible from any desktop browser or mobile device
9.2
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Auvik
Auvik
Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through real-time network mapping, alerting, configuration backups, network traffic analysis, and more.
8.9
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Icinga
Icinga Stack
Icinga is a comprehensive and enterprise-ready monitoring solution that integrates easily in existing infrastructures and is unbeatable in configuration possibilities, automation and scaling. Across your entire infrastructure, Icinga gives you the power to watch any host and any application and monitor private, public, or hybrid clouds. Icinga is perfect for large and diverse environments. Hundreds of plugins are available in the official library or simply write your own ones. The software is open-source and free but official support is available via annual subscriptions.
8.8
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Spiceworks
Spiceworks Network Monitor
Powerful, easy-to-use network monitoring software. Real-time status and alerts for your critical devices and services. Catch problems… before users even notice.
8.8
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Other Evaluated Vendors
Motadata
Motadata Network Monitoring Software
Break data silos and achieve end-to-end visibility of your network performance, SNMP data, Network Flow, and log data. Effectively monitor and analyze your network across on-premise to cloud infrastructure.
8.7
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
AKiPS
AKIPS
AKiPS was founded in April 2014 with the goal of delivering the most scalable and fully featured network monitoring system for a commodity price.
8.5
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Zabbix LLC
Zabbix
Zabbix is the ultimate enterprise-level software designed for monitoring availability and performance of IT infrastructure components.
8.3
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Fortra
Fortra InterMapper
InterMapper is an industrial-strength network monitoring, mapping, and alerting tool that helps network administrators manage and maintain healthy IT environments.
8.3
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Nagios
Nagios XI
Nagios XI is a powerful monitoring system that enables organizations to identify and resolve IT infrastructure problems before they affect critical business processes. Nagios XI monitors your entire IT infrastructure to ensure systems, applications, services, and business processes are functioning properly. In the event of a failure, Nagios can alert staff of the issue to begin remediation before outages affect business processes, end-users, or customers.
7.8
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
AdRem Software
AdRem NetCrunch
NetCrunch combines the monitoring of network infrastructure devices like: switches, routers and printers with the monitoring of servers, applications and virtualization hosts.
7.0
CX Score
CX
Score
+66
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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