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Home > Awards > Digital Workplace

Emotional Footprint Awards 2023

Digital Workplace


SoftwareReviews names LumApps, Workgrid, Microsoft Teams, Axero Solutions, Titan Workspace, Simpplr, Bitrix24, and Interact as Digital Workplace Emotional Footprint Award Winners.


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Digital Workplace

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


LumApps logo
  • X/Twitter
  • LinkedIn
  • Website
47Reviews
LumApps logo
  • X/Twitter
  • LinkedIn
  • Website

LumApps

LumApps

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

9.4

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 99% Positive
Badge Winner
47Reviews
Write a Review
Product Report

15+
pages

Workgrid logo
  • X/Twitter
  • LinkedIn
  • Website
34Reviews
Workgrid logo
  • X/Twitter
  • LinkedIn
  • Website

Workgrid Software LLC

Workgrid

Workgrid provides a platform for streamlined and effective communications that connects employees with information they want and need from any device. By intelligently delivering information that is personalized and contextual per employee, Workgrid keeps employees engaged with information that is only of interest and relevance. Workgrid enhances employee productivity and dramatically reduces the number of clicks required to obtain employee-specific information by consolidating everything to a simple access point.

9.0

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 99% Positive
Badge Winner
34Reviews
Write a Review
Product Report

15+
pages

Bitrix24 logo
  • X/Twitter
  • LinkedIn
  • Website
19Reviews
Bitrix24 logo
  • X/Twitter
  • LinkedIn
  • Website

Bitrix24 Ltd

Bitrix24

Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.

9.0

CX Score

CX
Score

+100

Net Emotional Footprint

Net Emotional
Footprint

95

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 100% Positive
Badge Winner
19Reviews
Write a Review
Product Report

15+
pages

Microsoft Teams logo
  • X/Twitter
  • LinkedIn
  • Website
706Reviews
Microsoft Teams logo
  • X/Twitter
  • LinkedIn
  • Website

Microsoft Corporation

Microsoft Teams

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

8.9

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
3% Negative 89% Positive
Badge Winner
706Reviews
Write a Review
Product Report

15+
pages

Titan Workspace logo
  • X/Twitter
  • LinkedIn
  • Website
27Reviews
Titan Workspace logo
  • X/Twitter
  • LinkedIn
  • Website

titan4work

Titan Workspace

Titan Workspace is a digital workplace that gives more power to Microsoft Teams by adding key features of collaboration that Teams does not offer. It is developed by Microsoft Gold-Certified-Partner having specialization in SharePoint and Office365.

8.9

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 97% Positive
Badge Winner
27Reviews
Write a Review
Product Report

15+
pages

Simpplr logo
  • X/Twitter
  • LinkedIn
  • Website
22Reviews
Simpplr logo
  • X/Twitter
  • LinkedIn
  • Website

Simpplr Inc

Simpplr

Simpplr's modern intranet software helps connect and engage employees to boost productivity, increase retention, and drive engagement.

8.8

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 96% Positive
Badge Winner
22Reviews
Write a Review
Product Report

15+
pages

Axero Solutions logo
  • X/Twitter
  • LinkedIn
  • Website
25Reviews
Axero Solutions logo
  • X/Twitter
  • LinkedIn
  • Website

Axero Holdings LLC

Axero Solutions

From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.

8.8

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 95% Positive
Badge Winner
25Reviews
Write a Review
Product Report

15+
pages

Interact logo
  • X/Twitter
  • LinkedIn
  • Website
32Reviews
Interact logo
  • X/Twitter
  • LinkedIn
  • Website

Interact

Interact

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

8.8

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

91

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 98% Positive
Badge Winner
32Reviews
Write a Review
Product Report

15+
pages

Other Evaluated Vendors


Workplace from Meta logo
  • X/Twitter
  • LinkedIn
  • Website
88Reviews
Workplace from Meta logo
  • X/Twitter
  • LinkedIn
  • Website

Facebook

Workplace from Meta

Workplace is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

8.7

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
4% Negative 90% Positive
88Reviews
Write a Review
Product Report

15+
pages

MangoApps logo
  • X/Twitter
  • LinkedIn
  • Website
26Reviews
MangoApps logo
  • X/Twitter
  • LinkedIn
  • Website

MangoApps Inc

MangoApps

MangoSuite brings employee communication, engagement, intranet and teamwork into one unified portal. By deploying one single system (instead of a patchwork of siloed tools) across the entire organization, companies can empower all employees and significantly increase productivity, engagement, and satisfaction.

8.6

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
0% Negative 97% Positive
26Reviews
Write a Review
Product Report

15+
pages

Zoho Connect logo
  • X/Twitter
  • LinkedIn
  • Website
73Reviews
Zoho Connect logo
  • X/Twitter
  • LinkedIn
  • Website

Zoho

Zoho Connect

Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.

8.6

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
4% Negative 85% Positive
73Reviews
Write a Review
Product Report

15+
pages

Citrix Digital Workspace logo
  • X/Twitter
  • LinkedIn
  • Website
41Reviews
Citrix Digital Workspace logo
  • X/Twitter
  • LinkedIn
  • Website

Citrix Systems

Citrix Digital Workspace

Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.

8.6

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
2% Negative 91% Positive
41Reviews
Write a Review
Product Report

15+
pages

Powell Intranet logo
  • X/Twitter
  • LinkedIn
  • Website
33Reviews
Powell Intranet logo
  • X/Twitter
  • LinkedIn
  • Website

Powell Software

Powell Intranet

Powell Software helps customers drive their digital transformation by offering customizable Digital Workplace Solutions built on top of the Microsoft 365 platform. Founded in 2016, Powell Software has now more than 300 customers across the globe with offices in North-America, Europe and Asia. Powell Software works with a network of certified partners who resell and implement the Powell Software solutions.

8.5

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 94% Positive
33Reviews
Write a Review
Product Report

15+
pages

Microsoft Yammer logo
  • X/Twitter
  • LinkedIn
  • Website
63Reviews
Microsoft Yammer logo
  • X/Twitter
  • LinkedIn
  • Website

Microsoft Corporation

Microsoft Yammer

Staying connected is more important than ever. Yammer is a social networking tool to openly connect and engage across your organization. Tap into the knowledge of others. Use the Discovery feed to stay on top of what matters, and build on existing work.

8.3

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
4% Negative 85% Positive
63Reviews
Write a Review
Product Report

15+
pages

ThoughtFarmer logo
  • X/Twitter
  • LinkedIn
  • Website
25Reviews
ThoughtFarmer logo
  • X/Twitter
  • LinkedIn
  • Website

ThoughtFarmer

ThoughtFarmer

ThoughtFarmer is Social Intranet Software. It combines traditional intranet features — things like news, structured content, search and an employee directory — with social software features, like blogs, feeds, wikis and social networks. The result is a friendly, easy-to-use platform.

8.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
1% Negative 94% Positive
25Reviews
Write a Review
Product Report

15+
pages

Valo logo
  • X/Twitter
  • LinkedIn
  • Website
18Reviews
Valo logo
  • X/Twitter
  • LinkedIn
  • Website

Valo Intranet

Valo

Valo, a Staffbase company is the center of all internal communication and teamwork in your organization. It offers all the features your team will need – along with a beautiful user experience.

7.6

CX Score

CX
Score

+86

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
3% Negative 89% Positive
18Reviews
Write a Review
Product Report

15+
pages

Beezy Workplace Experience logo
  • X/Twitter
  • LinkedIn
  • Website
16Reviews
Beezy Workplace Experience logo
  • X/Twitter
  • LinkedIn
  • Website

Beezy

Beezy Workplace Experience

Beezy Workplace Experience is the Intelligent Workplace solution for Microsoft Office 365 and SharePoint. By extending the Microsoft productivity stack, we unify the digital workplace and empower users to communicate, share and collaborate better, whether on-premises, in the cloud or in hybrid environments.

6.7

CX Score

CX
Score

+66

Net Emotional Footprint

Net Emotional
Footprint

76

Value Index

VALUE INDEX

Use regions/landmarks to skip ahead to chart and navigate between data series.

Summary.

Chart

Long description.

No description available.

Structure.

Chart type: bar chart.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values.

Chart graphic.

ChartCreated with Highcharts 5.0.2
9% Negative 75% Positive
16Reviews
Write a Review
Product Report

15+
pages

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