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  1. Home >
  2. Electronic Signature >
  3. Dropbox Sign >
Dropbox Sign Logo Award Winner Product Badge
Dropbox Sign Logo Award Winner Product Badge
Dropbox

Dropbox Sign

Composite Score
9.2 /10
CX Score
9.3 /10
71 Reviews Write a Review
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Category
  1. Overview
  2. Awards
  3. Ratings
  4. Product Content
  5. Reviews (71)
  6. Comparisons
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Dropbox Sign
9.2 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

  • Dropbox Sign LinkedIn
  • Dropbox Sign Website

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2024 Emotional Footprint Champion

Latest Award, 2024
  • Conflict Resolution
Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024
11 Top Rated Capabilities
13 Top Rated Features
2024

2023 Emotional Footprint Champion

2023
9 Top Rated Capabilities
12 Top Rated Features
2023
4 Top Rated Capabilities
7 Top Rated Features
2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
Created with Highcharts 9.3.3
Emotional Footprint Overview
93
Product Experience
93
Negotiation and Contract
95
Conflict Resolution
87
Strategy & Innovation
93
Service Experience
undefined
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End of interactive chart.
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{name}

Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
93%
Conflict Resolution:
95%
Strategy & Innovation:
87%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
Created with Highcharts 9.3.3
End of interactive chart.
2% Negative
5% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Security Protects
  • Fair
  • Enables Productivity

How to read the Emotional Footprint

The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.

%
Positive
-
%
Negative
=
Emotional
Footprint
-4
-3
-2
-1

Negative

+1

Neutral

+2
+3
+4

Positive

Feature Ratings

Average 93

User-Friendly

Avg.87
96

E-Signatures

Avg.88
94

Digital Signature

Avg.86
93

Audit Trail

Avg.82
93

Third-Party Integration

Avg.80
92

Mobile

Avg.85
92

Workflow

Avg.82
92

Notifications

Avg.85
91

Security

Avg.85
91

Regulatory Compliance

Avg.81
91

Cloud/On-Prem/Hybrid Deployment

Avg.84
91

Vendor Capability Ratings

Average 90

Ease of Implementation

Avg.86
94

Availability and Quality of Training

Avg.81
92

Ease of IT Administration

Avg.82
92

Usability and Intuitiveness

Avg.83
92

Business Value Created

Avg.82
91

Ease of Data Integration

Avg.83
90

Product Strategy and Rate of Improvement

Avg.81
90

Ease of Customization

Avg.81
90

Vendor Support

Avg.80
90

Breadth of Features

Avg.82
90

Quality of Features

Avg.83
89

Dropbox Sign Reviews

Serkan V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer
Please login or register in order to flag this review.

Submitted Jan 2025

Secure cloud file storage.

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

The platform offers a generous amount of cloud storage for its users, allowing files to be accessed from any device connected to the Internet. Dropbox automatically syncs files saved in the cloud with devices connected to the account, making it easy to access information at all times. The platform makes it easy to share files and folders with others, making it easy to collaborate on projects and transfer large documents.

What is your favorite aspect of this product?

Dropbox is compatible with a variety of devices and operating systems, making it easy to access files from any device. Dropbox has security measures in place to protect user data, such as end-to-end encryption and file recovery features. The platform saves multiple versions of a file, making it easy to recover previous versions if necessary.

What do you dislike most about this product?

Limitation on the amount of free storage. Requirement of an internet connection to access files. Vulnerability to potential security breaches and cyberattacks. Dependence on the company Dropbox for data storage.

What recommendations would you give to someone considering this product?

Use strong passwords and enable two-factor authentication. Back up important files to external devices. Review and properly configure account privacy and security settings. Be careful when sharing sensitive or confidential files with others.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Please tell us why you think this review should be flagged.

Joe W.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer
Please login or register in order to flag this review.

Submitted Jan 2025

Streamlined eSignatures with Dropbox Integration.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Dropbox Sign focuses on ease of use apart from being simple. While rival solutions brag about their heavy features, Dropbox Sign offers a slick, intuitive user interface that takes very little training to master. In such a case, it particularly targets small to medium-sized businesses or teams that need a no-frills, straightforward solution with no headaches, as opposed to more enterprise-focused solutions.

What is your favorite aspect of this product?

Excellent feature is that it is easily accessible, since the platform uses a responsive design. In Dropbox Sign, it's all very quick: an account on their site or through a home dedicated to mobile, to send out requests, sign envelopes, and edit in realistic time frames in real situations-even on small screens, if necessary. They are vital in today's times and fast-moving workplaces, where, as you know, timescales are of essence in turning it around, helping move on to the next stage, no matter where your team or other clients are in those particular time spaces.

What do you dislike most about this product?

The drawback of the platform is that the reporting and analytics available are relatively basic. While Dropbox Sign will provide one with essential information on document status and completion, it does not go further with advanced reporting, which could help give deeper insights into document workflows and user behavior. More in-depth analytics would be useful for businesses wanting to optimize their document processes and track key performance indicators related to their eSignature workflows.

What recommendations would you give to someone considering this product?

When evaluating Dropbox Sign, consider the amount of customer support assistance you require. Users experience general ease-of-use with Dropbox Sign but the quality of support they get depends on which subscription tier they use. Investing in a higher-tier plan that provides more comprehensive support options is advisable if you expect to require extensive support or have complex use cases. Make sure to review the available integrations and API documentation when planning to integrate Dropbox Sign into your current software setup to maximize its value and operational efficiency for your organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Please tell us why you think this review should be flagged.

Laban R.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer
Please login or register in order to flag this review.

Submitted Dec 2024

Seamless Syncing, If You Keep the Folders in Check

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

Its file request feature, where team members or even clients can upload directly to a folder, is such a time-saver for marketing agencies juggling assets from multiple sources.

What is your favorite aspect of this product?

I’ve had situations where a designer updated a logo file, and boom—it was instantly available for me to attach to a client report without any “Where’s the file?” drama.

What do you dislike most about this product?

The folder structure can get unwieldy, especially for teams managing multiple projects.

What recommendations would you give to someone considering this product?

Up to now, it’s all been positives about Dropbox Business, so it’s almost certain that I recommend it. But take caution on folder organization. Establish a clear structure early on to avoid chaos later—it’s worth the effort

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Reliable

Cons

  • Slower Product Innovation

Please tell us why you think this review should be flagged.

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