Data Quadrant Awards 2024
Application Performance Management - Enterprise
SoftwareReviews names Dynatrace, ManageEngine Applications Manager, New Relic, Microsoft Azure Monitor, AppDynamics, and eG Enterprise as Application Performance Management - Enterprise Data Quadrant Award Winners.
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Application Performance Management - Enterprise
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Dynatrace
Dynatrace
The Dynatrace software intelligence platform monitors web scale application environments down to each individual transaction—with no gaps or blind spots—including front end, application performance, infrastructure, containers, and cloud.
9.0
Composite
Score
Composite
Score
+96
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
ManageEngine
ManageEngine Applications Manager
ManageEngine Applications Manager provides deep-dive application performance monitoring with byte-code instrumentation, infrastructure monitoring, and digital experience monitoring from a single console. This allows IT teams to gain holistic visibility into transactions, isolate real-time issues, and deliver flawless end user experiences.
8.9
Composite
Score
Composite
Score
+98
Emotional
Footprint
Emotional
Footprint
93%
Likeliness to
Recommend
Likeliness
to Recommend
New Relic, Inc.
New Relic
New Relic’s SaaS-based Application Performance Monitoring helps you build, deploy, and maintain great web software.
8.8
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
Microsoft Corporation
Microsoft Azure Monitor
Collect, analyse and act on telemetry data from your Azure and on-premises environments. Azure Monitor helps you maximise performance and availability of your applications and proactively identify problems in seconds.
8.7
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
Cisco Systems
AppDynamics
AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.
8.7
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
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eG Innovations
eG Enterprise
eG Enterprise is a total performance management solution that provides automated monitoring, diagnosis, and reporting to troubleshoot application slowdowns, user experience issues, network outages, virtualization bottlenecks, server failures, storage hotspots, and more. eG Enterprise uses a combination of agent-based and agentless approach to monitor the health and performance of the entire IT infrastructure from application code to bare metal across physical, virtual and cloud, and hybrid IT environments.
8.6
Composite
Score
Composite
Score
+93
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
Dynatrace
Breadth of Features
Dynatrace
Business Value Created
ManageEngine Applications Manager
Ease of Customization
ManageEngine Applications Manager
Ease of Data Integration
ManageEngine Applications Manager
Ease of IT Administration
ManageEngine Applications Manager
Ease of Implementation
ManageEngine Applications Manager
Product Strategy and Rate of Improvement
ManageEngine Applications Manager
Quality of Features
ManageEngine Applications Manager
Usability and Intuitiveness
ManageEngine Applications Manager
Vendor Support
ManageEngine Applications Manager
Vendor Capability Awards
Availability and Quality of Training
Dynatrace
Breadth of Features
Dynatrace
Business Value Created
ManageEngine Applications Manager
Ease of Customization
ManageEngine Applications Manager
Ease of Data Integration
ManageEngine Applications Manager
Ease of IT Administration
ManageEngine Applications Manager
Ease of Implementation
ManageEngine Applications Manager
Product Strategy and Rate of Improvement
ManageEngine Applications Manager
Quality of Features
ManageEngine Applications Manager
Usability and Intuitiveness
ManageEngine Applications Manager
Vendor Support
ManageEngine Applications Manager
Other Evaluated Vendors
IBM
Instana
Monitor any application, service, or request with Instana Application Performance Monitoring.
8.2
Composite
Score
Composite
Score
+92
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Datadog
Datadog
Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.
8.1
Composite
Score
Composite
Score
+91
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
BMC Software
Stackify Retrace
Get code-level tracing, squash bugs and continuously observe and improve your application’s user experience from dev to production with Retrace full lifecycle APM.
8.1
Composite
Score
Composite
Score
+86
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Splunk
Splunk APM
Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.
7.8
Composite
Score
Composite
Score
+84
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
OpenText Corporation
OpenText APM
OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.
7.6
Composite
Score
Composite
Score
+86
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
Broadcom
Broadcom DX APM
Improve app performance and deliver flawless user experiences with unmatched insight and intelligence.
7.2
Composite
Score
Composite
Score
+87
Emotional
Footprint
Emotional
Footprint
78%
Likeliness to
Recommend
Likeliness
to Recommend
SolarWinds
SolarWinds AppOptics
Solarwinds AppOptics provides real-time visibility into any application by collecting both high-fidelity metrics and detailed transaction traces.
6.8
Composite
Score
Composite
Score
+77
Emotional
Footprint
Emotional
Footprint
78%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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