Cisco Systems

Cisco Secure Web Appliance

Composite Score

8.2 /10

CX Score

8.3 /10

35 Reviews Write a Review

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What is Cisco Secure Web Appliance?

Get advanced threat defense, advanced malware protection, application visibility and control, insightful reporting, and secure mobility. The Cisco Secure Web Appliance combines all of these forms of protection and more in a single solution.

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Cisco Secure Web Appliance Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Web Appliance.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 84%
Conflict Resolution:: 85%
Strategy & Innovation:: 88%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Web Appliance?

0% Negative

2% Neutral

98% Positive

Pros

Reliable
Performance Enhancing
Unique Features
Caring

Feature Ratings

Average 84

URL Filtering

Application Control

SSL Scanning

DLP Functionality

URL Categorization

Malware Detection

Rule Based Policy Engine

Sandboxing

Bandwidth Utilization Management

Directory Integration

Mobile Device Protection

Vendor Capability Ratings

Average 79

Vendor Support

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Cisco Secure Web Appliance Reviews

Lorena L.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

Great Software!

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Web Appliance from other similar products?

Effectively quarantines any malware link, also based on IP reputation. Easily integrated unified solution.. Also, there aren't a lot of mistakes with Cisco Web Security Appliance. It does a good job of filtering out non-related business emails/website links.

What is your favorite aspect of this product?

like the flexibility provided with the WSA. Custom categories for various customers provides a great deal of flexibility.

What do you dislike most about this product?

Limited integration with other vendors, no innovation roadmap and limited update with features

What recommendations would you give to someone considering this product?

Cisco needs to add support for more applications. Upgrade takes a little bit long.

Pros

Continually Improving Product
Performance Enhancing
Helps Innovate
Reliable

Khaled G.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Very good experience

Likeliness to Recommend

8 /10

What differentiates Cisco Secure Web Appliance from other similar products?

Have good support to solve all the problems of the appliance

What is your favorite aspect of this product?

Url categorization

What do you dislike most about this product?

Take along time on deployment

What recommendations would you give to someone considering this product?

Check features of this device

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ravikumar P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

User-Friendly Management Interface

Likeliness to Recommend

9 /10

What differentiates Cisco Secure Web Appliance from other similar products?

Comprehensive Security Features: Cisco Secure Web Appliance offers a wide range of security features, including web filtering, malware protection, data loss prevention (DLP), and encryption capabilities. It provides robust protection against web-based threats and helps organizations enforce security policies across web traffic. Integration with Cisco Security Ecosystem: As part of the Cisco security ecosystem, the Secure Web Appliance seamlessly integrates with other Cisco security products, such as Cisco Firepower Next-Generation Firewall (NGFW) and Cisco Umbrella. This integration allows for centralized management

What is your favorite aspect of this product?

Data Encryption and filtering capabilities

What do you dislike most about this product?

I don't have any dislike of about this product

What recommendations would you give to someone considering this product?

Assess Your Security Needs: Before adopting Cisco Secure Web Appliance, assess your organization's specific security requirements, including the types of web threats you need to mitigate, compliance obligations, and network infrastructure considerations. Evaluate Integration with Existing Infrastructure: Consider how well Cisco Secure Web Appliance integrates with your existing network infrastructure, security architecture, and other Cisco security products. Ensure compatibility with your current systems and evaluate the ease of integration

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Cisco Secure Web Appliance

What is Cisco Secure Web Appliance?

Company Details

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Cisco Secure Web Appliance Ratings

88 Likeliness to Recommend

2 Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Cisco Secure Web Appliance?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

URL Filtering Manages and controls websites that end users can visit. Filters unwanted websites based on URL and can support real-time reputation incl. certificate validation

Application Control The solution provides ICAP support, anti-circumvention support, and an auto-record function of all traffic session details.

SSL Scanning Scan and monitor websites with SSL security for malicious content.

DLP Functionality Define policies to prevent loss of sensitive electronic data. Capabilities include content-aware DLP.

URL Categorization The solution performs real-time unknown URL categorization supported by an out-of-the-box library of policies.

Malware Detection Detects malware based on signature-based and heuristic engines

Rule Based Policy Engine The solution comes out of the box with a library of customizable policies covering device type, user ID, user group, and multiple attributes.

Sandboxing Inspection of executable files in a protected environment to detect malicious behavior. Performs real-time analysis of web objects using browser code emulation.

Bandwidth Utilization Management The solution can limit bandwidth usage by controlling uplink and downlink traffic on certain websites and time-based policies.

Directory Integration The solution integrates with AD or LDAP to manage web security policies in the organization.

Mobile Device Protection Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Cisco Secure Web Appliance Reviews

Lorena L.

Great Software!

Likeliness to Recommend

Pros

Khaled G.

Very good experience

Likeliness to Recommend

Pros

Ravikumar P.

User-Friendly Management Interface

Likeliness to Recommend

Pros

2
Since last award

1
Since last award

Feature Ratings

URL Filtering

Application Control

SSL Scanning

DLP Functionality

URL Categorization

Malware Detection

Rule Based Policy Engine

Sandboxing

Bandwidth Utilization Management

Directory Integration

Mobile Device Protection

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement